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The service edge : 101 companies that profit from customer care /

Additional authors: Schaaf, Dick.

Published by : Plume Book, (New York, New York : ) Physical details: xviii, 584 pages ; 24 cm. ISBN: 0452264936.

Subject(s): Customer service – United States. | Service industries – United States – Management.

Year: 1990

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Item type	Location	Collection	Call number	Status	Date due	Barcode
Books	Cagayan State University - Carig Library General Collection	Applied Sciences	658.812 Z41 1990 (Browse shelf)	Available		003632

Includes index.

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