CSU-Carig
The service edge : 101 companies that profit from customer care /
by Zemke, Ron
Additional authors:
Schaaf, Dick.
Published by :
Plume Book,
(New York, New York : )
Physical details: xviii, 584 pages ; 24 cm.
ISBN: 0452264936.
Year: 1990
| Item type | Location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Books
|
General Collection | Applied Sciences | 658.812 Z41 1990 (Browse shelf) | Available | 003632 |
Browsing Cagayan State University - Carig Library Shelves , Shelving location: General Collection , Collection code: Applied Sciences Close shelf browser
| 658.812 Au927 Au927 Manual for call center agents / | 658.812 Au927 Au927 Manual for call center agents / | 658.812 G622 2000 Monitoring, measuring, and managing customer service / | 658.812 Z41 1990 The service edge : 101 companies that profit from customer care / | 658.82 An567 2019 Advertising, promotion, and other aspects of integrated marketing communications / J. Craig Andrews, Terence A. Shimp. | 658.82 An567 2019 Advertising, promotion, and other aspects of integrated marketing communications / J. Craig Andrews, Terence A. Shimp. | 658.82 St257 1982 Promotion : advertising, publicity, personal selling, sales promotion / |
Includes index.
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