CSU-Carig
Market leadership strategies for service companies : creating growth, profits, and customer loyalty / (Record no. 1507)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00524nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0844224413 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | T278 2000 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Terrill, Craig |
| 245 ## - TITLE STATEMENT | |
| Title | Market leadership strategies for service companies : creating growth, profits, and customer loyalty / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Lincolnwood, Illinois : |
| Name of publisher | NTC Business Books, |
| Year of publication | ©2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xvi, 268 pages ; |
| Other physical details | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service industries – Marketing – Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Terrill, Craig. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of acquisition | Permanent Location | Date acquired | Koha item type | Collection code | Accession Number | Lost status | Shelving location | Withdrawn status | Current Location | Full call number |
|---|---|---|---|---|---|---|---|---|---|---|
| School | Cagayan State University - Carig Library | 2014-11-28 | Books | Applied Sciences | 003648 | General Collection | Cagayan State University - Carig Library | 658.8 T278 2000 |