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Terrill, Craig

Market leadership strategies for service companies : creating growth, profits, and customer loyalty / - Lincolnwood, Illinois : NTC Business Books, ©2000. - xvi, 268 pages ; 24 cm.

Includes index.

ISBN: 0844224413

Subjects--Topical Terms:
Service industries – Marketing – Management.

Dewey Class. No.: 658.8 / T278 2000

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