Aureus, Teresita A.
Manual for call center agents / - Quezon City : C&E Publication, c2005. - 263 pages : illustrations ; 22 cm.
9715844073
Call centers – Handbooks, manuals, etc.
Customer services – Handbooks, manuals, etc.
658.812 / Au927 Au927
Manual for call center agents / - Quezon City : C&E Publication, c2005. - 263 pages : illustrations ; 22 cm.
9715844073
Call centers – Handbooks, manuals, etc.
Customer services – Handbooks, manuals, etc.
658.812 / Au927 Au927