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Aureus, Teresita A.

Manual for call center agents / - Quezon City : C&E Publication, c2005. - 263 pages : illustrations ; 22 cm.

9715844073


Call centers – Handbooks, manuals, etc.
Customer services – Handbooks, manuals, etc.

658.812 / Au927 Au927

Cagayan State University University Library, Carig Campus
Tuguegarao City, Cagayan 3500 | www.csucarig.edu.ph

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