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Complexity and the public sector / edited by Chris Mowles and Karen Norman.

Series: Complexity and management Published by : Routledge, (London ; | New York :) Physical details: xxvi, 207 pages ; 24 cm. ISBN: 9780367569204 (paperback). Year: 2023
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Item type Location Collection Call number Status Date due Barcode
Books Books General Collection Social Sciences 351 C73774 2023 (Browse shelf) Available 010577

Includes bibliographical references and index.

"Since the early 90s public sector organisations have been overwhelmed with what has come to be termed New Public Management (NPM) methods. NPM idealises performance, metrics, transparency and marketisation. This book explores some of the tensions which arise in institutions where NPM methods prevail, introduces different ways of thinking about the task of managing for public good, and offers a radical challenge to the dominant assumptions regarding why and how professional communities of practice may (or may not) come to change their working practices. In this third book in the Complexity and Management series, the expert authors bring together their experiences to provide vibrant accounts of how to manage in everyday public sector organizational situations using practical judgement. The book includes a brief introduction to complexity and public sector management, real-world narratives illustrating concrete dilemmas in the workplace, and a concluding chapter that draws together the practical and theoretical implications of a complexity perspective. With both theoretical grounding and practical insights from senior managers and consultants, the book provides an ideal resource for students on management or executive leadership programmes for the public sector, as well as managers in and consultants to the sector"--

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