Machine generated contents note: SECTION 1 - Business Case and Current State Chapter 1 - IAM Framework, Key Principles and Definitions Chapter 2 - Business Requirements Chapter 3 - Business Case Development Chapter 4 - Current State and Capability Maturity Chapter 5 - Key Challenges and Critical Success Factors Chapter 6 - Case Studies SECTION 2 - Future State and IAM Roadmap Chapter 7 - Future State Definition Chapter 8 - IAM Roadmap and Strategy Chapter 9 - A Risk Based Approach to IAM Chapter 10 - A Service Based Approach to IAM (Cloud / Managed Service) Chapter 11 - IAM for End-user Computing Devices Chapter 12 - Case Study SECTION

"Information security concerns and regulatory compliance issues mandate appropriate controls on an individual's access to organizational assets and information. As organizations grow, acquire new businesses, and reorganize, managing user identities and their access to information assets becomes increasingly complex. This challenge is further exacerbated by the increasingly collaborative nature of modern business, which requires granting access to organizational assets and information to external entities like business partners, suppliers, joint ventures, and customers. To remain flexible and adaptable, contain costs, and comply with laws and regulations, and thus maintain or enhance its competitive advantage. Initiatives to develop an effective Identity and access management (IAM) capability often suffer from a lack of organizational understanding and broad business support"--