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Operations management [electronic resource] /

by Heizer, Jay.
Additional authors: Render, Barry.
Published by : Prentice Hall, (Upper Saddle River, New Jersey :) Physical details: xxx, 806, [53] pages : color illustrations ; 29 cm. ISBN: 0135111439; 9780135111437. Year: 2011
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Includes bibliographical references and indexes.

Operations and productivity -- Operations strategy in a global environment -- Project management -- Forecasting -- Design of goods and services -- Managing quality -- Supplement 6: Statistical process control -- Process strategy and sustainability -- Supplement 7: Capacity and constraint management -- Location strategies -- Layout strategies -- Human resources, job design, and work measurement -- Supply-chain management -- Supplement 11: Outsourcing as a supply-chain strategy -- Inventory management -- Aggregate planning -- Material requirements planning (MRP) and ERP -- Short-term scheduling -- JIT and lean operations -- Maintenance and reliability -- A: Decision-making tools -- B: Linear programming -- C: Transportation models -- D: Waiting-line models -- E: Learning curves -- F: Simulation -- 1. Statistical tools for managers -- 2. Acceptance sampling -- 3. The simplex method of linear programming -- 4. The MODI and VAM methods of solving transportation problems -- 5. Vehicle routing and scheduling.

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