CSU-Carig
Oakland, John S.
Total quality management : the route to improving performance / - 2nd edition. - Jordan Hill, Oxford : Butterworth-Heinemann, c1993. - x, 463 pages ; 25 cm.
Includes bibliographical references and index.
0750609931
Management.
658.5 / Oa46 1993
Total quality management : the route to improving performance / - 2nd edition. - Jordan Hill, Oxford : Butterworth-Heinemann, c1993. - x, 463 pages ; 25 cm.
Includes bibliographical references and index.
0750609931
Management.
658.5 / Oa46 1993